Created a reconciliation framework to monitor and validate client records using CRM and Excel tools, improving reporting accuracy by 15% and compliance with internal audit protocols.
• Financial Data Analysis
• CRM Management
• Excel Automation
• Reporting Optimization
• Data Validation
Developed and implemented process automation for POS and task scheduling at Tim Hortons and Bar Burrito, improving workflow efficiency by 20% and enhancing customer service accuracy.
• POS & CRM Systems
• Excel Reporting
• Workflow Automation
• Team Coordination
• Compliance Monitoring